Child Protection Information Management System-CPIMS Officer


Company: Plan International Ethiopia

Location: Afar  

Experience Level: Middle Level 

Employment Type: Full time

Job Description


This role will be responsible for efficient and accurate information management of individual case, and produce biweekly, monthly, disaggregated statistics and qualitative updates of progress upon demand according to the protocol. The CPIMS Officer assumes the responsibilities given under the purpose and undertakes his/her regular tasks in accordance with a well-defined framework of policies and procedures under immediate supervision.


  •  Ensure the information on the individual case files registered under case management are safely and accurately synchronized into the CPIMS+ data base, and exported on a regular base
  • Review the quality of the data, identify any inconsistency and report the project team members and line manager for corrective and follow-up actions
  • Make sure each step of the case management process is maintained properly, and Support the data collection process to ensure data quality.
  • Responsible for ensuring all data protection and information sharing protocols are observed while managing information
  • Closely support the Child Protection Officers, and Case Management teams on the use of CPIMS+ including filling of the case management forms, data backups, and proper use of devices.
  • Ensure handling and/or configuration of tablets & software update is according to set standards and provide support in maintenance
  • Monitor technical problems associated with the system and devices to make troubleshooting when necessary.
  • Managing and maintaining camp level CPIMS+ to the level of high-quality standard
  • Provide induction to new case management staff joined CP and facilitate refreshing training, and on-job support on new features of the system.
  • Participate in CPIMS+ biweekly meetings concerning case management and related administration issues. Contributes to ongoing reflection and learning within the team to improve programme performance.
  • Alerts team members about recurring problems & communicates updates on issues in a timely manner to ensure productivity;
  • Perform CPIMS+ Data synchronization on weekly bases, connect tablets with Internet/WIFI and make sure that the data collected offline goes into the main database in collaboration with CPiE team including charging tablets.
  • Work closely with the CPIMS+ Coordinator, CP officers and case management team on the roll out of the CPIMS+
  • Perform any other activities as delegated by line manager.
  • Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Job Requirements

Technical expertise, skills and knowledge

  • Strong communication and interpersonal skills, with experience working in multicultural, multi – location, values driven teams.
  • Proven skills and experience in system development, repair and maintenance.
  • Preferably basic knowledge on case management and child protection programming
  • Strong Information management skills and proficiency in IT/computer skills (including sound Power BI, KOBO, CPIMS+ proficient).


  • Degree or equivalent in Computer Science, Information Technology, Information System, Information Management, Statistics, or other relevant fields
  • maximum 3-5years of relevant experience in Information management, Database management, and Data analysis.
  • Experience with managing child related data, more preferably CPIMS/CPIMS+. 
  • Excellent understanding of data protection and information sharing protocols.
  • Very good conceptual understanding of the job
  • Fluency in English/ verbal and written
  • Highly developed interpersonal and communication skills including influencing, negotiation and coaching
  • Ability to work effectively as a team member and independently
  • Commitment to PIE’s values


  • Experience working in refugee operations preferred
  • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
  • Experience in producing clear and simple reports, including charts & graphs, for end-users
  • Experience of providing training and capacity building.

How to Apply

  • The closing date for the application in July 11.2023. Qualified candidates should submit the application form found with this link 
  • This position is only open to Ethiopian Nationals, who must be eligible to live and work in Ethiopia. 
  • More information about Plan International can be found on  
  • References will be taken and background and anti-terrorism checks will be carried out in conformity with Plans Child Protection Policy. Plan operates an equal opportunities policy and actively encourages diversity, welcoming applications from all persons meeting the skills and experience required.
  • As an international child centered community development organization, Plan International is fully committed to promoting the realization of children's rights including their right to protection from violence and abuse. That means we have particular responsibilities to children that we come into contact with.
  • Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we as an organization, do everything we can to keep children safe. We must not contribute in any way to harming or placing children at risk.
  • Female applicants are highly encouraged to apply.    
  • Deadline July 11, 2023


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